AI chat & voice agents, trained on your business
Your customers ask hard questions—specs, compatibility, fitment—and they ask them at 7 p.m., not just 9 to 5. On-Call AI answers from your own manuals and documents, takes quote requests around the clock on chat and by phone, and hands the true edge cases to a human with a clean summary. No new hire. No unanswered midnight message.
of routine questions can be answered automatically when your documentation covers them—which is why every engagement starts with a knowledge audit.
Anyone can bolt a chatbot onto an FAQ page. On-Call AI is built around the work that actually makes and saves money for companies that sell technical products.
Customers describe the job or the machine; the agent finds the right product and confirms specs, compatibility, and fitment from your catalogs and manuals—instead of making buyers dig through a 200-page PDF or wait for a callback.
When a customer wants a price, the agent collects part numbers, quantities, timeline, and contact details, checks the request is complete, and delivers a clean summary your sales team can quote from. A request captured at 9 p.m. is a quote your team works at 9 a.m.
The agent sorts warranty and support questions against your policies, resolves the routine ones on the spot, and escalates the rest to a human with a summary of the conversation—so your team starts from the facts, not the backstory.
We do the setup. You validate the answers. Your customers get useful help around the clock.
Before anything goes live, we audit your documentation—manuals, spec sheets, catalogs, policies, past tickets—and structure it into a knowledge base an agent can actually rely on. Answer quality depends on documentation quality, so we find and fix the gaps first.
You get a working agent—chat and voice—built on your audited knowledge base. Ask it real customer questions, challenge the answers, and decide if it earns a place on your site and your phones.
Every month you get a value report: inquiries handled, after-hours quote requests captured, and the questions your documentation couldn't answer—plus the knowledge-base updates we made to close those gaps.
Buyers don't stop needing parts and products when your team closes for the day. Chat and voice are one service at On-Call AI—one knowledge base, one set of workflows, one monthly value report.
Our AI voice agent answers your line 24/7. It talks callers through product and compatibility questions, and when someone needs a price, it takes a complete quote request—part numbers, quantities, timeline, contact details—and delivers it to your team for the morning. No voicemail black hole, no RFQ lost to the competitor who picked up.
The chat agent runs the same workflows on your site: spec and fitment lookup, quote-request intake, warranty and support triage. Whether a customer types it or says it, your team gets one clean summary—and anything the agent can't resolve is escalated to a human, never guessed at.
Use your real support volume to estimate the labor an AI agent could give back to your team. How much gets deflected depends on your documentation—well-structured docs typically cover 50–70% of routine tickets (we model 50% to stay conservative), and the knowledge audit is how we get yours there.
This is the confirmation preview visitors will see after requesting their personalized savings report. Connect lead delivery before launch to send the report and receive their details.
This interactive preview shows how a trained agent could work for a fictional industrial parts dealer—looking up fitment, taking a quote request, and sorting a warranty question.
Interactive preview
Your real agent is trained on your own approved business content and configured to hand off when it cannot answer confidently.
A maintained service, not a weekend project
A vibe-coded proof of concept can look impressive. A dependable customer-support product is different: it needs visibility, reporting, and constant upkeep after launch. Even large companies with the engineers and budget to build internally choose to pay for a managed service instead.
You’re not buying a chatbot. You’re buying the outcome—and someone accountable for maintaining it.
Start with a working demo
Tell us what your customers ask most. We’ll identify the best first use case and show you what an agent trained on your content could do.
Email us: [email protected]
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